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UCWEB help
FAQ
Instraction Manual

FAQ

 

Can my mobile phone support to install UC browser?

The vast majority of popular mobile phones on the market can install and use UC browser. You can easily enjoy the fantastic function of UC browser by three steps: firstly visit UC browser official download site: wap.ucweb.com, then download the right version in accordance with your phone brand / model, and at last install it on your mobile device.

What to do when I can’t open the downloaded installation
documents?

UC browser provides software packages specially designed for different kinds of mobile devices. In cases the installation documents can’t be unpacked, check it first whether the file is completely downloaded and make sure that the file you have downloaded is in correspondence with your mobile device. If you are unable to accurately determine the device model, please refer to the device manual.

Unusual tips during the process of installation?

ICertificate errors
Brushing or installing some software may lead to emergence of the tips, you may restore your system to factory state and then try installing it again.
In addition, the installation default setting of Symbian S60 V3 version is "registered programs only", so tips like ‘certificate error’ may come forth when installing UC browser. In this situation, you just need to change the software installation settings to "all" and all the problems will be solved. Specific methods can be found in manuals or from mobile device manufacturers.

Certificate expired
The general time limit of UC browser certification is one year. When you meet such tips as "certificate expired", go to the official download site of UC browser (wap.ucweb.com) and download the latest version of UC browser to install.
Otherwise, mobile device time error may also lead to this problem, so the solution is to adjust the time in your mobile device.

File is too large / format is not supported
Size of installation software is limited in some Java mobile devices. When it excesses the limit, tips will be given. The solution is to install low-memory version of the software: "Download by Platform> Java platform", downloading the low-memory or ultra-low-memory version.

File is corrupt
Most of the reasons for this error relate to the download process, so you may just re-download the software. It is noticeable that cache files should be emptied before downloading the software once again.
In addition, the installation of a modified version may also lead to this error. In order to avoid illegal infringement of your self-interest, please use the officially released version and resist any illegally modified version of UC browser.

Attribute error
This tip mostly appears in the installation process of Java software with a certificate. As the standard of Java certificate is not uniform, the certificate attached to the version may not be suitable for all Java mobile devices. Under such circumstances, you may download the generic version of installation software without a certificate or directly download jar file to install.

 

Automatic restart occurs during Application installation

Certain mobile devices have very small heap size. Data overflows when the amount of data excesses the heap size limit, which makes the system run abnormally and even collapse.

 

In this situation, you may clear up your browser cache and try again to download and install. If the problem continues, please install the low-memory version of UC browser.


What is JAR document?

A complete Java software is composed of two parts: guidance document (JAD) and application document (JAR).

 

The normal installation of Java software is to install the application document (JAR) through the guidance document (JAD), but a lot of Java mobile devices can also install the software directly through JAR file. Pay attention that only through JAD guidance installation can the Java software with a certificate has its corresponding function.

 

If unusual tips emerge in the course of installation, such as certificates do not fit, you can directly download JAR files to install.


Where to start the Application after installation?

Nokia
Most S40 devices: Menu > Applications (or in “Games” in applications).
Most S60 devices: Menu > Applications (or “My assistant” and “installation”).

SonyEricsson
Menu > Entertainment > Games
For mobile phones with Symbian UIQ(touch screen): Menu > Tools.

Motorola
Most devices: Menu > Games.
Smart phones: the bottom of the main menu page.

Dopod
You can find the corresponding shortcut of UC browser in “Start” on the desktop.
When the shortcut cannot be found in “Start” after installation, you may try “Start >
Application” to find it.

Samsung
Menu > Applications > Java world

Lenovo
Menu > Multimedia Entertainment > Magic box (or Java)

K-Touch
Menu > Entertainment (Games) > Java.

toptop